Thank you for partnering with VDS! Here's the monthly summary of Genesys Cloud's latest release highlights for June. In this January 2024 - New Feature Releases For Genesys Cloud CX! New Feature Releases For Genesys Cloud CX - November, 2022
Watch as we discuss in detail the February 16th, 2022 new feature releases from Genesys Cloud CX - Workforce management Administrators can now configure agent settings to automatically answer email, SMS, and messaging interactions, in addition to voice interactions.
Watch as we discuss in detail the February 2023 new feature releases for Genesys Cloud CX! If you have any questions please New Feature Releases For Genesys Cloud CX - April, 2022 New Feature Releases For Genesys Cloud CX - February 2nd, 2022
New Feature Releases For Genesys Cloud CX - July, 2022 Watch as we discuss in detail the November 2022 new feature releases from Genesys Cloud CX - Introducing topic mining,
Genesys Cloud CX Release Notes - February 10, 2025 | Genesys May 2023 - New Feature Releases For Genesys Cloud CX
What is AWC timeout described to CX Cloud Release notes New Feature Releases For Genesys Cloud CX - September, 2022
Watch as we discuss in detail the August 2023 new feature releases for Genesys Cloud CX! Intro 00:00-00:34 Updated WhatsApp Watch as we discuss in detail the February 23rd, 2022 new feature releases from Genesys Cloud CX - BYOC Cloud pricing model
Watch as we discuss in detail the August 2022 new feature releases from Genesys Cloud CX - Introducing Genesys digital bot Genesys Cloud Release Notes 1st April 2020
Hi everyone,Following up on the latest release notes from December 8, 2025, I'd appreciate some clarification on a couple of Genesys Cloud July 2024 Release Highlights | VDS Monthly Summary Watch our Solutions Consultant, Edgard Cuadra, go over in detail the January 12th, 2022 new feature releases from Genesys
Watch as we discuss the October 2023 new feature releases for Genesys Cloud CX! Intro 00:00-00:40 Ringtone selection for call Genesys Cloud Release Notes Highlights - September 2024 New Feature Releases For Genesys Cloud CX - February 23rd, 2022
Watch as we discuss the February 2024 new feature releases for Genesys Cloud CX! Intro 00:00-00:30 API for platform limit event Watch as we discuss in detail the June 2023 new feature releases for Genesys Cloud CX! Support for MDM browser
Genesys Cloud November 2025 Release Highlights in Under 5 Minutes March 2023 - New Feature Releases For Genesys Cloud CX New Feature Releases For Genesys Cloud CX - June, 2022
In a future release, Genesys Cloud will introduce a redesigned navigation system, and an updated information architecture aimed Watch as we discuss in detail the January 19th, 2022 new feature releases from Genesys Cloud CX - Redesigned roster in agent Watch as we discuss in detail the February 2nd, 2022 new feature releases from Genesys Cloud CX - Limited PII masking in
In this video, we walk through the top Genesys Cloud updates released in May 2025. With 26 new features rolled out across four Genesys Cloud June 2024 Release Highlights | VDS Monthly Summary
Genesys Cloud May 2025 Release Highlights | Key Updates You Should Know October 2025 Genesys Cloud Updates: New UI, WFM Tools, and AI Upgrades Watch as we discuss in detail the December 2022 new feature releases for Genesys Cloud CX! If you have any questions please
Comprehensive release notes for Genesys Cloud platform, covering features, integrations, desktop apps, mobile apps, and endpoint updates across all regions. New Feature Releases For Genesys Cloud CX - February 16th, 2022
Genesys Cloud August 2025 Release Notes | 35 Updates You Need to Know Watch as we discuss in detail the July 2022 new feature releases from Genesys Cloud CX - Introducing contact center work teams In this video, Rebecca talks about how Genesys Cloud administrators can strengthen the security posture of their Genesys Cloud
Watch as we discuss in detail the May 2023 new feature releases for Genesys Cloud CX! Support for MDM browser authentication Watch as we discuss in detail the March 2023 new feature releases for Genesys Cloud CX! If you have any questions please
August 2025 brought 35 new Genesys Cloud updates designed to improve outbound campaign performance, workforce flexibility, Watch as we discuss in detail the July 2023 new feature releases for Genesys Cloud CX! Intro 00:00-1:00 Extended voice
This December, Genesys rolled out 27 new features and functionality upgrades designed to enhance your contact center Watch as we discuss in detail the April, 2022 new feature releases from Genesys Cloud CX - Authenticated web messaging, Release Notes for CX Cloud from Genesys and Salesforce
Watch as we discuss in detail the October 2022 new feature releases from Genesys Cloud CX - Analyze feedback from the April 2024 Genesys Cloud Release Highlights: Supervisors, Agents, and Administrators
Discover the latest enhancements in Genesys Cloud from May 2024. Key updates include queue segmentation, real-time alerts, Watch as we discuss the May 2024 new feature releases for Genesys Cloud CX! Intro 00:00-00:53 Improved Genesys Cloud Genesys Cloud CX Release Notes - November 17, 2025 | Genesys
September 2023 - New Feature Releases For Genesys Cloud CX! New Feature Releases For Genesys Cloud CX - October, 2022
Watch as we discuss in detail the September 2022 new feature releases from Genesys Cloud CX - Cards for bot conversations, March Genesys Cloud Release Highlights: Campaign Management, Agent Tools, and Platform Updates Genesys Cloud November 2024 Release Recap: 22 Updates You Need to Know!
Watch as we discuss in detail the February 9th, 2022 new feature releases from Genesys Cloud CX - Introducing Agent Assist in New Feature Releases For Genesys Cloud CX - January 26th, 2022
In April 2024, Genesys Cloud rolled out 35 new features and improvements to enhance its platform. Key highlights include Here are the Genesys Cloud CX Release Notes for this week!Feature availability may vary and is based on factors such as, but not limited to, New Feature Releases For Genesys Cloud CX - May, 2022
Genesys Cloud CX Release Notes - September 2, 2024 | Genesys Genesys Cloud Release Notes Highlights - February 2025 Stay up to date on the latest Genesys Cloud releases with this quick breakdown of the October updates. Matt walks through the
Genesys Cloud April 2025 Release Highlights | Key Updates for Supervisors, Email, Dialer & Copilot Workflow triggers for collaborate chat messages May 2024 - New Feature Releases For Genesys Cloud CX!
Introducing some of the latest new features for Genesys Cloud, including: Log an agent out of Genesys Cloud from Agent views Announcement - Genesys Cloud - New Unified Navigation Experience Genesys Cloud API Driver for Twitter is part of 9.x starting in 9.0.001.02. This Release Note applies to all 9.0.x releases of Genesys
Genesys Cloud Release Notes Highlights - August 2024 Watch as we discuss in detail the April 2023 new feature releases for Genesys Cloud CX! Introduction 00:00 - 00:49 Automatic New Feature Releases For Genesys Cloud CX - August, 2022
Release notes 8th December 2025 - More Details | Genesys Cloud Genesys Cloud Release Notes Highlights for May 2024 Genesys Cloud API Driver for Twitter 9.0.x Release Note
July 2025 Genesys Cloud Release Highlights: What You Need to Know Administrators can now configure push services to notify mobile app users about new messages in existing conversations when February 2023 - New Feature Releases For Genesys Cloud CX
In this video, we're breaking down the key highlights from Genesys Cloud's November release, which includes 22 new features Genesys Cloud release notes - Genesys Cloud Resource Center
January 2023 - New Feature Releases For Genesys Cloud CX The feature descriptions in the DecemGenesys Cloud Release Notes will contain links to the accompanying documentation in the Resource Center or Watch as we discuss in detail the January 26th, 2022 new feature releases from Genesys Cloud CX - Collaborate chat
October 2023 - New Feature Releases For Genesys Cloud CX! Genesys rolled out 41 new updates this February, bringing key improvements to performance tracking, outbound campaigns, New Feature Releases For Genesys Cloud CX - January 19th, 2022
February 2024 - New Feature Releases For Genesys Cloud CX! New Feature Releases For Genesys Cloud CX - January 12th, 2022 Harden the Genesys Cloud environment
Watch as we discuss the September 2023 new feature releases for Genesys Cloud CX! Intro 00:00-00:35 Genesys Cloud Does anyone know what AWC timeout is? https://help.mypurecloud.com/articles/release-notes-for-cx-cloud-from-genesys-and-salesforce/.
Watch as we discuss in detail the June, 2022 new feature releases from Genesys Cloud CX - Custom dynamic list slot types in Genesys rolled out 39 updates in November, and this video breaks down the ones that matter most for CX leaders and ops teams. Here's a concise YouTube video description for your recap of the September release highlights: Genesys Cloud – September
July 2023 - New Feature Releases For Genesys Cloud CX! Watch as we discuss in detail the May, 2022 new feature releases from Genesys Cloud CX - Agentless WhatsApp notifications,
In August 2024, Genesys introduced 16 new features and functionality enhancements to its cloud platform. Here are the key August 2023 - New Feature Releases For Genesys Cloud CX!
VDS breaks down the most impactful Genesys Cloud updates released in April 2025. With 33 updates rolled out over four release Thank you for partnering with VDS! Here's the monthly summary of Genesys Cloud's latest release highlights for July 2024. This article describes all releases of the CX Cloud from Genesys and Salesforce integration. For more information, see About CX Cloud from Genesys and
Stay up to date with the latest features and enhancements in Genesys Cloud. In this quick video, Matt Young from VDS breaks Support for mobile push notifications for unread message alerts See what's new in Genesys Cloud. Click here to view Genesys Cloud release schedule, upcoming features, UI and platform updates, and diagnostic logs.
Genesys Release Notes Highlights - December 2024 Watch as we discuss the January 2024 new feature releases for Genesys Cloud CX! Intro 00:00-00:30 Improved digital
New Feature Releases For Genesys Cloud CX - December, 2022 New Feature Releases For Genesys Cloud CX - February 9th, 2022 Watch as we discuss in detail the January 2023 new feature releases for Genesys Cloud CX! If you have any questions please
I wanted to share the most recent Release Notes for Genesys Cloud! Let me know which feature you are excited about, down below! Release notes - Genesys Cloud Resource Center June 2023 - New Feature Releases For Genesys Cloud CX!
Genesys Cloud - Features coming soon - Genesys Cloud Resource Administrators can now trigger Architect workflows each time that Genesys Cloud creates, updates, or deletes a Collaborate chat
In March, Genesys Cloud introduced 20 new feature and functionality enhancements. Notable updates include improved email April 2023 - New Feature Releases For Genesys Cloud CX